Support

For advice on using your product, please see the product support pages and refer to your product instructions manual. For spare parts, refer to the spare parts diagram on the product support page, identify the part required and purchase online or from your retailer.

Troubleshooting

Before returning your product to your dealer, or contacting the consumer advice department, please carry out the troubleshooting steps shown in the product instructions manual that came with your product (or available to download from the product support page)

Guarantee

This product is guaranteed against defects in material and workmanship for 2 years from the date of purchase, under normal usage. The guarantee DOES NOT APPLY in case of improper use, negligence, lack of maintenance or accidental damage to the pump. If the pump fails due to a manufacturing fault within this period it will be either repaired or replaced free of charge. Liability is limited to replacement of the faulty product only; no other costs will be reimbursed. The guarantee is not transferable and does not affect your statutory rights. This guarantee does not confer any rights other than those expressly set out above. Excludes the pump impellor which may require replacing annually. If any parts need replacing, spares are available from your retailer or online.